Reception Hours: Monday to Friday, 9:00 AM - 3:00 PM
We are paperless; all online forms must be completed before your visit.
Direct billing is available for most extended health benefit plans for Registered Massage Therapy.
Please read our Direct Billing Policy (below):
1. Confirm Coverage:
Confirm with your insurer if direct billing is available under your policy.
Patients are responsible for understanding their coverage details, including co-payments, deductibles, limits, and whether a Medical Doctor’s note is required.
If required, Medical Doctor’s notes must be submitted directly to your insurance provider.
2. Consent & Authorization:
Primary policyholder consent is required for direct billing.
Dependents (spouse/child) must complete the Direct Billing Authorization form with the primary plan holder’s consent before their first appointment.
3. Primary Insurance Only:
We only bill directly to the primary insurance plan; patients must submit secondary claims themselves.
4. Claims Denial or Technical Issues:
If claims are denied or technical issues occur, full payment is required at the time of service. Patients can manually submit for reimbursement.
5. Cancellation Policy:
Our 24 hrs cancellation policy applies to all appointments.
Additional Notes:
Intern (Student) Massage Appointments are not covered by insurance.
A valid credit card is required to reserve bookings and for no-shows or late cancellations unrelated to illness.
We accept ICBC clients but require a claim number at the initial appointment.
We do not currently accept Worksafe clients.
Join our cancellation list if no suitable times are available, and we’ll contact you if a spot opens.
Please notify us if you’re feeling unwell.
Contact Us:
Phone: 604-599-5575
OR Email: thebodymechanics2022@gmail.com
Kelly’s approach to massage therapy is based on the tenets of open-mindedness, determination, and having a receptive nature. He believes to facilitate long-lasting and meaningful therapeutic benefits a positive, team-oriented patient/therapist relationship is paramount.
His professional focus is to deliver safe, effective treatments with not only the skills he has learned, but to commit to develop and refine new skills for benefit of his patients.
Kelly’s approach to massage therapy is based on the tenets of open-mindedness, determination, and...
Read More
Mr. Hyugo Ishida
Hyugo gained his knowledge and skills after completing the Registered Massage Therapy program through CDI College. With the belief that the key to one’s well-being is longevity, Hyugo uses his techniques and skills to help people heal and improve their optimal functional capacity. To achieve his treatment goals, Hyugo enjoys using a variety of techniques such as passive range of motion, pin & stretch, trigger point release and swedish massage.
What keeps him motivated is being able to contribute his knowledge to help and educate others achieve a healthy and pain-free lifestyle. Hyugo is dedicated to providing his patients with exceptional care while educating and working with them to achieve a lifestyle where they can live and move in confidence.
Whether you are seeking rehabilitative care or simply needing maintenance massages, Hyugo will have the capability and skills to help you achieve your therapeutic goals.
Hyugo gained his knowledge and skills after completing the Registered Massage Therapy program thr...
Read More
Lisa Nakano has been practicing since 1999. She deals with a wide variety of conditions including chronic pain and stress.
Her background in gymnastics gives her insight into the treatment needs for maximum injury recovery. Including and not limited to Swedish massage, trigger point therapy, fascial release, stretch and strengthen homecare to continue your recovery beyond the treatment room.
Lisa Nakano has been practicing since 1999. She deals with a wide variety of conditions including...
Read More
